<aside> 📽️ Watch in English
</aside>
<aside> 📽️ Watch in Spanish
</aside>
<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/9ee57450-8969-49b7-8fc4-869a4c63073a/05a22a3b-a207-43fe-95f9-5a8554b446eb/linkedin-icon-1024x1024-net2o24e.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/9ee57450-8969-49b7-8fc4-869a4c63073a/05a22a3b-a207-43fe-95f9-5a8554b446eb/linkedin-icon-1024x1024-net2o24e.png" width="40px" /> LinkedIn
</aside>
<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/9ee57450-8969-49b7-8fc4-869a4c63073a/d560817c-b8a4-4c76-bac8-80d9755a896f/25231.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/9ee57450-8969-49b7-8fc4-869a4c63073a/d560817c-b8a4-4c76-bac8-80d9755a896f/25231.png" width="40px" /> GitHub
</aside>
<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/9ee57450-8969-49b7-8fc4-869a4c63073a/6c396d17-5534-44bd-87e5-4004a6b5a416/download.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/9ee57450-8969-49b7-8fc4-869a4c63073a/6c396d17-5534-44bd-87e5-4004a6b5a416/download.png" width="40px" /> Tableau
</aside>
My interdisciplinary background of 7+ years — across engineering, human resources, and client success — allows me to serve as a bridge between teams: understanding what operations needs, what leadership is asking, and what the data is actually saying, making sure those three things align. That intersection of people, process, and insight is exactly where I do my best work.
Beyond structure and presentation, what drives me is honest analysis. Because clear decisions start with accurate information, not comfortable ones.
On the technical side, I work with Python, SQL, Snowflake, and Tableau for in-depth analysis, and with Excel and Google Sheets for day-to-day operational tracking.
Proven ability to work remotely with U.S.-based teams. Bilingual English/Spanish.
In a portfolio project, I analyzed an operations funnel for a B2B services firm across 24 months and 380 leads. I found that 64 leads were stalling at the negotiation stage after 52–57 days of pipeline investment — the single largest revenue leak in the entire funnel. The analysis also revealed that cold outreach was converting at only 12.3%, while referrals converted at 31.6% — a gap that pointed directly to where acquisition resources should be reallocated for higher ROI. To surface these findings, I built an interactive Tableau dashboard combining all analytical views with dynamic filters for stakeholder exploration, and migrated the core dataset to Snowflake to apply cloud data warehouse architecture and window functions that unlocked deeper insights beyond standard SQL.
In a separate project, I evaluated call center agent performance using hypothesis testing and KPI analysis — and the findings redirected the team's focus away from individual agents toward the routing systems themselves.
I help leaders and teams operate with greater clarity and confidence, with the assurance that they will receive information prepared with sound judgment, analytical honesty, and precision, ready to drive smarter decisions.
My goal is to bring this analytical approach into a Business Analyst role where data, process, and people intersect — contributing to decisions that move the organization forward, not just reports that describe where it's been.
